"I am not a racer like other customers, but I have a Ninja Z1000 I use for long distance touring. While adjusting the chain, I heard a groaning noise/vibration in the rear axle area. This was my first time taking my bike to Paradigm. AJ quickly figured out what was up, determined there were no additional issues, and sent me merrily on my way. We talked bikes/services/parts while I was there, and I was favorably impressed I was speaking with a knowledgeable and stand-up guy. The next time either of my Kawasaki bikes need service, I will take them to Paradigm."